Last updated 28 June 2025
Hollo.exe LLC ("Hollo.exe," "we," "our," or "us") operates the website located at https://holloexe.com and any associated sub‑domains or integrations (collectively, the "Site"), including an AI‑powered customer‑service chatbot that connects to Google Gemini via API.
By accessing or using the Site—whether to browse, submit the on‑boarding form, or interact with the chatbot—you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Site.
• You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. • **No Sensitive Data.** Do **not** submit personal health information, social‑security numbers, payment‑card data, or any other legally protected data in the on‑boarding form or chatbot. • You are responsible for the accuracy of any information you provide and for your own compliance with applicable laws.
The chatbot’s answers are automatically generated by Google Gemini’s large‑language model. • **No Professional Advice.** Responses are for general information only and should not be relied upon as legal, financial, medical, or other professional advice. • **Accuracy Not Guaranteed.** AI output may be incomplete, inaccurate, or outdated. Verify critical information independently. • **Limited License.** We grant you a non‑exclusive, non‑transferable license to use chatbot responses solely for your own internal business purposes.
All Site content—including text, graphics, code, designs, and the Hollo.exe name and logo—is either owned by Hollo.exe or licensed to us. Except for the limited license in § 4, no rights are granted or implied.
You agree **not** to: 1) reverse‑engineer, scrape, or attempt to extract the underlying models or source code; 2) send malicious code or interfere with the Site’s operation; 3) use the chatbot to generate or disseminate unlawful, infringing, or harmful content; 4) misrepresent your identity or affiliation.
Google LLC provides the Gemini API. We do not control and are not liable for third‑party services. Your use of Gemini is subject to Google’s terms and privacy notice.
THE SITE AND CHATBOT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, HOLLO.EXE—INCLUDING ITS OFFICERS, EMPLOYEES, AND AGENTS—WILL **NOT** BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR CHATBOT—EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY WILL NOT EXCEED **USD 100** OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
You agree to defend and indemnify Hollo.exe from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or misuse of the Site.
These Terms are governed by the laws of the District of Columbia, USA, without regard to conflict‑of‑laws principles. Any dispute that we cannot resolve informally will be submitted to **binding arbitration** in Washington, D.C. under the Commercial Arbitration Rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action.
We may update these Terms at any time by posting the revised version and updating the "Last updated" date. Material changes will be announced on the Site. Continued use after changes means acceptance.
Questions? Email **legal@holloexe.com** or write to: Hollo.exe LLC, 1234 Example St NW, Suite 100, Washington, DC 20001, USA.
Last updated 28 June 2025
Hollo.exe LLC ("Hollo.exe," "we," or "our") respects your privacy. This Policy explains what information we collect, why we collect it, and how we use, share, and secure it.
| Category | Examples | How We Use It | Legal Basis |
|---|---|---|---|
| Business Contact Data | Company name, contact person, email, phone, project description (on‑boarding form) | Evaluate your project, communicate with you, generate internal proposals via AI, send updates to our email | Contract performance / Legitimate interest |
| Chatbot Interaction Data | Text you submit to or receive from the AI chatbot | Provide real‑time assistance, improve service quality | Legitimate interest / Consent |
| Technical Data | IP address, browser type, device info, strictly necessary cookies | Detect fraud, maintain security, measure basic performance | Legitimate interest |
We share data only with:
We retain onboarding submissions for up to 3 years after your last interaction, or longer if required for legal, tax, or audit purposes. Chat logs are retained for a maximum of 18 months for service‑improvement and security auditing, then permanently deleted or anonymized.
We use TLS encryption in transit, industry‑standard cloud‑security controls, and role‑based access to maintain the confidentiality, integrity, and availability of your data. No method is 100 % secure; therefore we cannot guarantee absolute security.
Depending on where you live, you may have rights to access, correct, delete, or port your data; to object to or restrict processing; and to lodge a complaint with a supervisory authority. To exercise any of these rights, email privacy@holloexe.com. We’ll respond within 30 days.
The Site is not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect data from children. If you are a parent and believe your child has provided information, contact us and we will delete it.
We are based in the United States. If you access the Site from outside the U.S., you consent to transferring and processing your information in the U.S., where laws may differ from those in your jurisdiction.
We may update this Policy as needed. We will post any revisions on this page and update the "Last updated" date. Material changes will be highlighted for at least 30 days.